TimeSite Pro can send a variety of emails and notifications triggered by different activities, schedules and broadcasts that are set up in the Messaging screen. TimeSite Pro can send emails either from its email server or your email server. TimeSite Pro can also send short SMS messages or notifications to our mobile app. The following actions can have either or both an email or a short message associated with them:
- send an email to your client
- advise timesheet users about a new project or job
- reminder to complete or submit your timesheet
- notification that a timesheet has been submitted for approval
- notifying a new user that they have been added to your TimeSite Pro account
Note: we have used the domain yourcompany.com in our screenshot examples. Replace this domain with your own email address.
You can specify the email address to be used with emails send to your TimeSite Pro users via the Default From address. You can also specify a second email address to be used with invoices sent by your "accounts" team via the Accounts email address. If you don't specify an email address, emails will be sent from the TimeSite address firstname.lastname@example.org. Remember to click on Save when you change these email addresses.
Send email server (SMTP)
Your TimeSite Pro account is initially configured to send emails using our email server. You can configure your TimeSite Pro account to send emails from your own company email server. You may need to contact your IT team to obtain these configuration settings and to test emails sent via your SMTP server. Your IT team can use the link to our email server's Microsoft Remote Connectivity Analyser to run additional detailed test. It may also be necessary for your IT team to configure your network security tools to permit us to connect to your SMTP server.
Please contact our support team if you require any assistance configuring your SMTP email server.