The Subscription screen enables you to select and change your preferred Billing Model, Payment Method, Subscription Plan, and Resource User Count. You can also cancel your subscription at any time.
The Trial tab shows you the details of your current trial of TimeSite Pro including the date on which your trial will expire. You can request for an extension of your trial by sending an email to firstname.lastname@example.org. When you are ready to convert your trial into a subscription, click on the Enter payment details button and the Payment Details tab will be displayed.
The Manage Plan tab enables you to change your subscription arrangements: the number of Active Resource users and To Do users, and your current Subscription Plan between Basic, Standard and Accounting subscription. Click on Settings > Subscription > Manage Plan.
You can change the number of users at any time during your subscription month and click the Update button. If you increase the number of users, our billing system will send you an invoice for the additional users that you have selected for the remaining period of your subscription month. If you decrease the number of users, we will calculate a credit amount for the remaining period of your subscription month and apply that credit to the next subscription invoice that we send you.
You can change your current subscription plan. Select the new subscription plan via the radio buttons for Basic, Standard and Accounting. Click on the Change Plan button, and then log out of your TimeSite account and then log back in. You will possibly see the top menu options change depending on your original subscription plan.
Select the Billing Model and Payment Details. Go to Settings > Subscription > Payment Details. This screen enables you to specify the billing model: per user per month or per weekly timesheet. And whether you want to pay by credit card or by a manual invoice and remittance to our bank account.
Per user per month
The subscription fee is based on the number of Active Resource users. The subscription fee is billed monthly in advance and is based on the number of Resource Users you specify in the Change User tab. Any billing adjustment necessary to reflect a change in the number of Resource Users subscribed during the month is applied on a pro-rata basis.
Per weekly timesheet
The subscription fee is based on the number of timesheets entered into TimeSite Pro each week. A weekly timesheet charge is calculated once an Active Resource user adds a timesheet record for that week. The monthly subscription fee is billed monthly in arrears on or around the start of each month.
The prices for each billing model can be found on the Change Plan tab.
You can select either Credit Card Billing or Manual Invoicing.
Credit Card Billing
Enter your address and credit card details. We accept MasterCard and Visa.
Select Manual Invoicing to receive an invoice via email each month. Contact TimeSite Sales (email@example.com) to confirm or change your account details including the preferred email recipient of your monthly invoice. Payment will be via EFT to our bank account. Terms are strictly 10 days from invoice date.
You can cancel your TimeSite Pro subscription at any time. Go to Settings > Subscription > Cancel Subscription and click on the Cancel Subscription button. You will be asked to confirm your cancellation.