Simon
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Recent activity by Simon-
I'm having problems with MYOB Exports
MYOB is changing the way authentication works. Previously they had two logins for a company file, this is being rationalised. Unfortunately, while this change is being implemented by MYOB, it break...
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Can I manage my TimeSite Pro account using a tablet device?
The short answer is yes. But there are a couple of provisos when you use TimeSite Pro on a browser on your tablet device. We have designed our browser screens to work effectively on a 13-inch lapt...
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How do I add leave records to my timesheet?
TimeSite Pro can be used to record leave details such as annual leave, sick leave, rostered days off, and so on. These timesheet records can then be exported to your payroll system along with other...
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How can I change or reset my TimeSite Pro password?
TimeSite Pro provides a couple of ways for you to change or reset your password. Note that the TimeSite support team do not have access to your password once it has been set up by your account admi...
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Where can I go to review TimeSite Pro?
We're delighted to hear that you're enjoying your experience with TimeSite Pro. Our team really appreciate getting this input from our new clients. I'm wondering whether you might like to provid...
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What should my FAQ guide for our users include?
We recommend that you take some time to document your TimeSite Pro system with a brief FAQ document that you can give to staff that need to manage their timesheets or who will administering your ac...
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Why can't I delete a … record? Make it inactive instead.
In order to maintain strict data integrity in our database, we won't allow records to be deleted if they are linked to other records. For example: Resource user records are linked to timesheet rec...
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What stops me from adding a record to my timesheet?
TimeSite Pro has a number of data validation checks that can stop you from adding a timesheet record to your timesheet. Client — Project — Task checks TimeSite Pro does not permit timesheet records...
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How do I update my TimeSite Pro software?
Our development team works hard to improve the capabilities of both our cloud solution and our mobile apps. Our cloud-based software is updated automatically for all our customers. You can check th...
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Supported operating systems, browsers and troubleshooting tips
TimeSite does not warrant that our software will work correctly or at all on non-current or obsolete hardware and software platforms. We employ an agile development methodology and we're always upd...